Il nous a été demandé, pour le cours d'anglais de l'Université de Castille-La Manche d'écrire une petite lettre de réclamation à un cirque ayant manifestement beaucoup de à satisfaire ses spectateurs. Ecrire une lettre digne de ce nom demeure encore difficile pour moi, certaines "epxressions et tournures manquant encore à mon bagage linguistique.
Vous serait-il possible de corriger la lettre suivante au niveau du vocabulaire, des "expressions communément employées dans les lettres, bref, de m'aider à améliorer ce travail. Je dois le rendre demain, et comme d'habitude, j'aimerais paufiner...
Merci infiniment,

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Dear Sir,
I am writing to you to express the great disappointment that I felt while attending the performance given by the Chipperhall Circus, in the Grand Marquee, on Saturday 14th October 2007: most of the information given on your flyer was misleading, not to mention the lack of security.
Indeed, although we had been certified that we would be seated in the first raw, we were in fact located in the third one, behind a huge column supporting the big top, this preventing my two children from enjoying most of the spectacle.
Moreover, we were unable to get any refreshments during the interval, as the staff in charge of this was not numerous enough so as to serve all the audience rapidly and efficiently. This means that my children, aged eight and six, had to thirst for more than one hour and a half, in the heat.
Finally, I cannot tolerate that a lion can escape the detection by its trainer and wander in the tiers, spreading panic all over the audience. Even though this animal is tame, its natural instinct to chase every moving object may still reassert itself.
Unless you take serious measures so as to solve all these problems, I will be forced into lodging a complaint against your circus.
I look forward to hearing from you in due course.
Yours sincerely,